New PIN-codes for an ID-card, residence permit card or digital ID-card with valid certificates can only be issued at the Embassy during a booked appointment.
NB! At the Embassy, new PIN codes can only be obtained for ID cards issued before November 17, 2025. If you need new PIN-codes, please first check the validity of your document.
When coming to the Embassy please take your ID-card, residence permit card or e-residence ID-card with you, also your valid passport or EU national ID for identification purposes.
Please also note that there is a state fee to be paid for this service.
Information about replacing PIN code envelopes for cards issued after 17.11.2025 can be found on the website of the Police and Border Guard Board.